Rubi Bayer is a staff writer for Massively.com as well as the co-host for the podcasts Massively Speaking and GuildCast. Here Rubi discusses her job at Massively, her podcasting endeavors, being a parent of online gamers and what in particular she’s most looking forward to with Guild Wars 2.
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Could you explain what you do at Massively.com and how you came to be working there?
I am the lead writer and columnist for Guild Wars/Guild Wars 2 and Dungeons and Dragons Online. I write about a huge range of games every day — whatever comes up that’s newsworthy, but my main focus is there. I also join Shawn on the Massively Speaking podcast most weeks.
Ooh, how I came to work there. That’s a story that is probably only exciting to me! In short, I waited until there was an open call for new writers on the site, and I applied, along with the rest of the free world. It felt like an endless process — due in large part to my impatience — but eventually I made it to the short list and had an interview with Shawn and Elizabeth Harper (who at the time was Editor-in-Chief of Massively). We covered a wide range of topics and questions, including “Here is a press release. Write up a news post about it including links. You have 20 minutes, we’ll wait. Go.”
Then they both thanked me nicely and said they’d be in touch. I held my breath for a few weeks, and on September 17, 2009, Shawn made the job offer. It was easily one of the most exciting things to happen to me in recent years. (Thanks, Liz and Shawn, for giving me the chance!)
Are you pleased with how your contributions there have been received?
I really am. There is the standard daily ration of internet anger, and some days some of it rebounds onto me, but in the end, I’m writing about something that I love and that is communicated to Massively’s readers.
Horror stories abound about working for Shawn “Satan” Schuster. Is working for this slave driver as horrible as it sounds?
I imagine he’ll read this, so I have to tread carefully. He hasn’t fed the attack dogs for three days now. No, seriously, he’s pretty good to work for. The guy has no patience with all of that standard office BS of blowing smoke and dancing around issues, so you never have any doubt about where you stand. If there’s an issue he pretty much will let you know immediately and work with you to fix it. So while it’s not always sunshine and rainbows, it’s honest and it’s made me a better writer. This of course, is on the rare occasion when there IS a problem. Most of the time he’s in there messing around and laughing with all of us, and it makes for a pretty good work environment, virtually speaking.
Plus, he’s very passionate about this job, and really encourages us to go for well-written, interesting pieces rather than “What will boost our numbers the most?” So you won’t find us posting pictures of a young woman in Pikachu underpants and pretending it’s news about cosplay, but you’ll find actual MMO news. Crazy, huh? He’s got a great vision for the site.
In anticipation of Guild Wars 2, the venerable GuildCast has been resurrected, and you’re now the co-host. How did this all come about?
It was an interesting process. I’d known for a while that Shawn was planning to resurrect GuildCast, but he originally had a different co-host in mind. With his schedule, finding time to edit and publish yet another podcast wasn’t in the cards, and I have exactly zero editing capabilities. He’s got a friend who does have those capabilities, and had planned to co-host it with that guy, with me as a guest on the show sometimes. That fell through due to the other guy’s lack of time, and I stepped in. I still can’t edit, so Shawn wound up doing it. :-( I think it’s not so bad, though. Hopefully.
How do you like podcasting?
Oh, it’s fun. It’s just an hour or two a week of sitting around chatting with a friend about something we’re both interested in, so it comes easily.
I take it this is not exactly new to you?
Well not any more, no. ;-) About a year and a half ago, Shawn asked me to be a guest on Massively Speaking. I was completely terrified, but it was all about Guild Wars/Guild Wars 2, so how could I refuse? That was my first podcasting experience (We do not count the wretched voice work I did once back on the old GuildCast.) I also do a very very infrequent podcast with my darling husband Kev — we keep trying to find the time to sit down together and do it more often — so I settled into podcasting in baby steps over the past two years.
What was your first MMO and what was that experience like?
Does Legend of the Red Dragon count? Because that was FUN. I played my one-hour limit every single day, and eventually went to a meetup of local players. If it does not count, then it was Guild Wars. I was a Sims player for years, and Kev heard about GW on GuildCast, so he bought Prophecies for something to play while I was playing Sims. (Hey, don’t knock Sims, those are awesome games.) I actually still remember lying on the couch reading a book, and glancing over at Kev to see this beautiful scene on his screen. That was Pre-Searing. I asked him if I could give it a try and I never looked back.
Would you mind sharing a particularly enjoyable gaming experience?
Yes, I would. Oh, wait, no. Honestly, I’m pretty social, so the height of gaming fun for me isn’t one specific thing. Rather, it’s when I’ve got a full group of guild mates, and we’re tearing through content, laughing and having fun on Vent. If you want a specific example, last night I was playing Guild Wars with five guild mates, including a married couple I’ve known since my early GW days. We were working through the three primary War in Kryta bounties, but six of us wanted to participate, and none of us were healers. Six people in this area of the game is a full party. No more room.
We were doing this in hard mode. With no healers. We did not even care. One of the elementalists went monk secondary and filled her bar with heals, and off we went. About halfway through I remembered (the hard way) that the character I was using did not have infused armor. We were almost crying with laughter on Vent, dying right and left, but we got the job done. It’s all about the journey, and the company you take with you.
You’ve mentioned before that your family happen to be gamers. From a parent’s standpoint, how do you monitor your children’s game play?
The computers in our home are pretty much designed for a complete lack of privacy. Except for my work computer, they’re all in the main room of our house and Kev and I can see what they’re up to at a glance. My 13-year-old got a laptop of her own for Christmas last year, so we’re a little more vigilant. I’m less worried about the parenting psychobabble of giving her some space and allowing her to find herself and blah blah blah than I am about her getting into a bad situation, so I snoop. I keep a close eye on who she’s talking to, who she’s playing with, what they’re doing, and so on.
I guess that’s not a gameplay-specific thing. Guild Wars and Free Realms are their games of choice. In Guild Wars, the rule is they play in offline mode and they only group with family members. The 13 year old has been playing for several years now, and she’s older, so we’ve changed that rule for her in the past year or so to allow her to group with people we know, if one of us is also in the group. In Free Realms, the three of them have formed a guild together, and while they interact with the other players to a limited extent, they mostly keep to themselves.
What advice would you give someone who wanted to try their hand at game journalism?
Grow a thick skin. Seriously. If you take to heart all the stuff that readers say to and about you, you’re doomed. It’s easier said than done, because some of what shows up in my inbox still stings, but you’ve got to keep the source in mind. Much of the time, a little bit of digging will reveal that the worse the comment or email is, the more consistently bitter and trollish the person is. It’s usually a reflection of his or her own general anger or disappointment, and the sooner you realize that and learn to throw it off, the better off you’ll be.
Now. On the other hand, if you screw up and get called on it by these people, that does not apply. Take it graciously, acknowledge your mistake, thank them for setting you right, fix it, and learn from it going forward. (And you’re gonna screw up at some point. It just happens. You’re only human. Don’t beat yourself up.)
How about podcasting?
Find a subject you truly care about and are knowledgeable about. If I podcasted about… uh, I don’t know, the paper-making industry, it would suck. I don’t care about the paper-making industry and I know nothing about it, except that I’ve heard that paper mills smell bad. You’re only going to be good if you are passionate about your subject and you know what you’re talking about.
If you’re podcasting with a co-host or two, ideally you want to find someone you click with and are comfortable with. I hope I’m not giving away some sort of uber hush-hush trade secret when I say that Shawn and I have no script when we do Massively Speaking and GuildCast, nothing. We go over our subjects literally the same morning. We get a list of things we want to talk about (in the case of Massively Speaking Shawn pulls together the top news stories from the previous weeks), read through them, and go. It works because we’re not awkward with one another, and because we’re not thinking too hard about “Okay, now at 14:37 you need to mention TERA’s business model, and at 14:52 I will ask you a question about it…” Just have fun with it while being informative.
If you had a chance to do it all over again, would you do anything different?
I’d take my own advice more often. I learned fast because I was pretty much greeted at Massively from day one by angry readers, and to this day, my worst bouts of job burnout happen when I allow the negativity in my inbox to get to me. I have the all-too-human tendency to focus on the negativity. A hundred people could rant and rave in one day about how much they love my work, and one person could write a diatribe about how much they loathe me. I have to force myself not to focus on that one.
Otherwise, I don’t know. I’m extremely happy with the past year, and feel like I’ve done well. I’d maybe pull back a little bit. For a while there I was working 7 days a week, from 5AM until 11PM, racing back and forth between the computer and the family/household, and… man I was tired. It was too much. I still work a LOT, but it’s a better balance these days.
And last but certainly not least, what has got you most excited about Guild Wars 2?
The world of Tyria. More than classes, more than combat, more than anything, I want to explore every nook and cranny and see how this virtual world that I love so much has changed. Back in March I wrote an edition of Flameseeker Chronicles (my GW/GW2 column on Massively) speculating all about the world we’d see in Ghosts of Ascalon, and I had so much fun with that.
The developers recently mentioned “legacy” areas, and I was incredibly excited about that. The ruins of the Temple of the Ages and places like that will absolutely be my favorites.